Dispatch service

Definition of a forwarder

The position of a forwarder as a subject of Czech Law is defined by the Commercial Code. In form of a forwarding contract that stipulates apart from other things that before its concluding the forwarder commits himself to his principal (customer) to arrange in his own name at his expenses transportation of a thing from a certain point to some other point and the principal commits himself to pay a consideration to him. However, the content of forwarder´s activities falls outside the scope of a mere providing of arranging the transportation of goods according to the principal´s instructions by far.
It comes to a new structure of forwarding services requiring from the forwarder to evaluate in a complex way the current possibilities of particular transport modes, their economical efficiency in the given context, tariffs, prices, capacity, capacity utilization and –last but not least –suitability of the means of transport for carriage of the given commodity, distribution and delivery to the final consumer in due time.

The today´s role of a forwarder is defined by the International Federation of Freight Forwarders FIATA as follows:

• "The role of a forwarder is to organize transport of goods for various business branches on the basis of logistic principles with a view to minimizing transport costs and risks
• The forwarder is of help with the preparation and realization of forwarding activities and services, he provides efficient measurements leading to the information whether the goods arrived to the place of destination on time. The forwarder uses his right of entry if necessary and transports goods by his own means of transport.
• The international branched affiliated companies and correspondents enable the forwarder to choose the most suitable transport route and the most suitable means of transport. The forwarder makes the flow of information easier and faster.
• He helps his principal with the system of payment on his request. As a transport expert the forwarder creates new traffic routes and connections within one or even more transport modes and he attends to all requirements and formalities connected with forwarding services".

The dispatch service is according to the government order Nr. 469/2000 Col. of Laws defined as arranging transportation of a thing from a certain point to another certain point and at least either the point of origin or the point of destination must be in the Czech Republic and activities connected with it, particularly concluding contracts on transportation of things to the agreed point of destination, providing documents (consignment note), providing loading and storage of a consignment, accompanying of the consignment, settling complaints regarding the transportation.